Tag Archives: warranties

Re-Thinking Supply Chain Contracts in the World of Connected Things

supply chain
As the pace of innovation increases at an ever faster rate, many products that traditionally may not have been thought of as involving computers or software are incorporating these elements.  In 2007, the iPhone revolutionized the public’s conceptions about what a phone should be.  Ever since, there has been a growing trend toward increasing connectivity … Continue reading this entry

Service Contracts and Extended Warranties: Building Customer Loyalty and Profits

warranties
Purchasers of consumer goods are more discerning than ever before, and thanks to the internet, have access to more choices and more information every day.  Manufacturers that are perceived as producing high-quality products have an advantage in the markets of the future.  One way manufacturers have long signaled their quality is through providing product warranties … Continue reading this entry